Sunday, November 23, 2008

Nokia Firmware upgrade using NSU(Nokia software Upgrader)

Nokia Firmware upgrade using NSU(Nokia software Upgrader)

Do you use a Nokia phone? Are you not satisfied with the current software in the phone? Have you come across any software error in the phone? Are you not satisfied with the battery life-time of your phone ?

If yes, do read this:

‘People’, once they buy the Nokia phone are not aware of the fact that updates for their phone would be available approximately every month. I just want to spread the awareness of it.

‘Firmware’ is the software that runs on your Nokia phone. It is important for you to keep your phone firmware updated. The various applications which interact with the hardware of the phone as well as those which mainly provides an user interface also gets updated. New applications, features are provided.

Requirements for Firmware update on PC side:

  • Nokia Software updater ( NSU) is the software on the PC which assists in the firmware installation on your phone. So, to find out whether your phone has a ‘firmware update’ option and to download appropriate NSU check: NSU. Once you have downloaded the NSU, install it in your PC.
  • Windows Xp/Vista, minimum of 256 MB RAM,
  • (better to use 512MB RAM as 256MB RAM will give effective RAM of 248MB)
  • 1GHz processor.
  • High speed ( Broadband) internet connection.
  • UPS backup for the PC. Make sure their is no power failure during updation.

Requirements for the Phone:

  • Phone should be switched ON.
  • It should have a valid SIM card.
  • General profile should be activated.
  • Its is very important for the phone to be fully charged prior to updation / connect the charger during the process. Otherwise, it could cause unrevertible damage to the phone.
  • Backup your phone memory and/or memory card. Phone memory can be backed-up on the memory card. To do this. go to: Menu->Tools->Memory->Options->Backup phone memory. OR you can backup using Nokia PC Suite. In the PC suite, you have a application ‘Content Copier’. Using it, you can backup phone memory, memory card, messages, calender entries on your PC. I would suggest you to backup on your PC. During software update, the phone memory will be formatted.
  • USB cable which comes with your handset.

With above requirements/ precautions taken care, use the following steps:

1. Connect your phone to the PC using the USB cable. Use ‘PC Suite’ option in the phone. Accept the cable drivers installation on your PC during the first time of connection.

2. Open the NSU. It will detect your phone type and checks for the software update. It will display the Current firmware version and the available version. The other way to check whether update is available is: Availability

3. If you want to continue with updation, click on “Update”. The software will be downloaded from the server to your PC. Note: Internet connection should not be lost during this process.(It usually takes 40-50mins depends on internet connection.connect between pc and nokia mobile should be there but not must)

4. After the software is downloaded, your phone screen will go blank and updation starts.(i.e flashing the mobile with the firmware,it usually takes 10-20mins) On updating the phone reboots.

5. A message on your PC indicates the completion. Restore the contents either from the memory card or from the PC using the PC suite.

6. Allow the applications to installed again in your phone.

Do read the FAQ’s

Do post in your queries and watch out this space for more tips.

Enjoy the new features of the phone…


My device "died" during an update. What should I do?

Firstly, it is normal for the Nokia device display to go blank during an update.

However, it may be that the Nokia Software Updater application has lost contact with your Nokia device and the device display is suspended.

  • Disconnect the Nokia device from the PC's USB cable and remove the device's battery for 5 seconds.
  • Re-insert the battery then press and hold the device power button for 1 second.
  • Re-connect the Nokia device to the PC's USB cable and wait for 10 seconds.
  • Try the Nokia Software Updater again

If there is no response from your Nokia device, try to recover the device by formatting it:

  • Press and hold the following device keys: 3, green and *
  • Press the device power button for 1 second
  • Continue to hold down 3, green and * until you hear the device start-up tone.

If there is still no response:

  • Take the Nokia device to your nearest Nokia Care point. If the device is within its warranty period, Nokia will repair the device under the usual warranty terms and conditions.
  • Note: If the Nokia device is not within its warranty period, Nokia is not liable for any loss as defined within the End-User Software Agreement. See for www.nokia.com/repair details.

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